Remit Overseas/Add Money in Ph

Why is it better to send to an account in my name, rather than send it directly to my relatives?

  • Because this results in lower fees - you are doing one transfer only

  • And you can stay in control - you can make transfers to whomever you want, when you want, and how much you want.  

What if I don't have a bank account where I work? What if I get paid in cash?

  • You can do an "Over the Counter" transfer to the nearest Remittance Center. 

    • Just provide your Netizen account details and deposit to Community Rural Bank of Romblon Inc. or Netbank (A Rural Bank Inc.), or use the SWIFT code: CUOBPHM2XXX

  • You can use your Remittance App like Wechat, Alipay, and others to transfer money to your Netizen Account.

    • Select Community Rural Bank of Romblon Inc. or Netbank (A Rural Bank Inc.), or use the SWIFT code: CUOBPHM2XXX for the bank and input your Netizen account details. 

How can I add money to my Netizen Savings Account from abroad? How do I start to send money?

To Pinoy OFWs working abroad, you can add or deposit money to your Netizen Savings Account by going to your Netizen App and using our remittance partner Wise/Trasnferwise.

Please click the button below to see the video instructions. 

Why have you selected the ‘preferred remittance partners’? 

​We have carefully selected our partners to give you the most reliable service and the lowest fees. All of our partners are large, safe, and recognized international experts.

 

About TransferWise/Wise.

Who is Transferwise? How do I know they are reliable? 

TransferWise is an authorized electronic money institution that provides low-cost and effortless remittance from bank accounts.

 

Watch the video to know more about TransferWise and its services.

Countries Transferwise/Wise operates sending money to the Phillippines >>

For the countries, Transferwise/Wise don't support at the moment

  • You can do an "Over the Counter" transfer to the nearest Remittance Center. 

    • Just provide your Netizen account details and deposit to Community Rural Bank of Romblon Inc. or Netbank (A Rural Bank Inc.), or use the SWIFT code: CUOBPHM2XXX

  • You can use your Remittance App to transfer money to your Netizen Account.

    • Select Community Rural Bank of Romblon Inc.or Netbank (A Rural Bank Inc.)​​, or use the SWIFT code: CUOBPHM2XXX for the bank and input your Netizen account details. 

Is it safe?

TransferWise is regulated in the UK as an authorized money remittance company with a mission of being 100% transparent to their customers. You can keep track of funds being spent, with fees shown upfront with no bad exchange rates and no other hidden fees. 

 

Transferwise is also regulated in each of the countries in which it operates. Click here to know more about Transferwise’s FCA regulation: How is Wise regulated in each country


 

Do I have to go out to make a transfer?

Start making remittances in the comfort of wherever you are. You can make remittances just using your Netizen App. 

How do I know how much I will receive? Is it cheaper than via a remittance service? 

Before you send funds you can check the exchange rate that will be applied and the amount you will receive, as well as when funds will arrive in your  Netizen Account. 

 

The fees of our service are 4x lower than bank transfers and 8x lower than remittance companies. For example, if you send Eur 1,000 you will save approx Php1,200, or if you send HK$10,000 you will save PhP780.

Click this to see how much you could save: Wise Most Cheaper Remittance Service

 

What is the turnaround time for sending money? 

Before sending funds, you can check the turnaround time on your Netizen App. Usually, sending funds takes around 35 minutes or 2-3 days, however, the turnaround time may depend on the where, how, and when you’ve actually paid. TransferWise will provide details on the date and time of your transfer to be received. Wise will also send you an email regarding when will you received the money.

Can I cancel my money transfer after it is sent?

Yes, to cancel your money transfer:

 

  1. Open your TransferWise app and go to ‘Home’ to view your activity list.

  2. Find the pending transfer you want to cancel.

  3. Click ‘Cancel transfer’ (on Android, you’ll find this by clicking the 3 dots at the top right corner of the transfer page).

  4. If you haven’t paid yet, click I didn't pay and then Cancel transfer.

  5. If you’ve already paid, click I paid, and enter your bank account details if needed.

Can I track the transfer? 

Yes, track the status of your transfer through Netizen app on Wise website.

What happens if there is a problem sending money?

For issues on money transfers on TransferWise, you may contact their help support centers here: Wise Support Center

What do I need to send money?

On your first transaction, sign-up on their mobile app by providing your email address or a Facebook or Google account, and an ID for verification. Succeeding transactions will only require you to provide the email address you’ve entered upon signing-up.

 

For larger amounts, TransferWise may require specific documents. To view the list of documents required click here: Documents Needed for Large Transfer

​Where is money received?

The funds sent will be directly deposited into your Netizen Account in Netbank.

How much can I send online?

The maximum amount per transaction you can send to the Philippines is 480,000 Php. 

 

For larger amounts, TransferWise may require specific documents. To view the list of documents required click here: Documents Needed for Large Transfer

Can I deposit money to my Netizen Savings Account when I’m in the Philippines?

Yes, you can deposit money with our Cash In Agents via Sendah Direct or Panalo Express

On the app just tap on "Cash In" > "Cash-in from the Philippines" select "Sendah Direct" or "Panalo Express"enter the amount you want to deposit and get the Reference Code

  • Visit "Panalo Express" if you Select "Panalo Express" and provide the Reference Code and one Valid ID. 

  • Or Visit any Cash In Agents below if you select "Sendah Direct" and provide the Reference Code and one Valid ID. 

    • Direct Agent 5 (DA5)

    • PeraHub (PetNet)

    • VIP Center (ACM Business Solutions, Inc.)

    • Brigada Pharmacy

    • Card Bank, Inc.

    • Rural Bank of Guinobatan Inc.

See the full list of our Cash In Agents below: 

​​

  • Direct Agent 5 (DA5) 

  • Panalo Express 

  • PeraHub (PetNet) 

  • VIP Center (ACM Business Solutions, Inc.) 

  • Brigada Pharmacy 

  • Card Bank, Inc. 

  • Rural Bank of Guinobatan Inc. 

How much are the cash-in fees in the Philippines?

40.00 Php

You can also do an Online Fund transfer from the Local Bank and eWallets like Gcash, PayMaya, and Grab Wallet to your Netizen Savings Account. 

Transfer funds from other Local Banks to your Netizen Savings Account.

If someone wants to transfer money to your Netizen Savings Account or if you want to transfer money from your other local banks to Netizen Savings Account;

1. Instapay transfer - choose Netbank in the dropdown list of the banks to send money to your Netizen Savings Account

2. Pesonet transfer - choose Community Rural Bank of Romblon or Netbank in the dropdown list of the banks to send money to your Netizen Savings Account.